The Student Journey Team is available to support new and returning students throughout all aspects of their student journey. They are a team of friendly staff who can provide reassurance and deal with a wide range of enquiries including induction and orientation support; navigating and understanding University systems, regulations and policies; and, accessing and signposting to University support services.
Research shows that if a student is more engaged with their course, then they are typically more likely to progress in their studies. As such, TU encourages our students to interact with the StREAM platform, to see how their engagement fares and if they are more likely to need support at certain times in their studies.
If you spot a dip in a student’s engagement and you feel that the student needs support, you can refer them to the required service using StREAM. Students have access to their StREAM dashboard so they will be able to see the progress of this referral too.
