To start with, Chessington World of Adventures will need physical infrastructure. Physical infrastructure is about the quality, the distribution, the mix and availability of physical facilities and amenities. Chessington has a variety of physical infrastructure available, one type being accommodation. They have a range of different themed accommodation and they also offer basic budget accommodation. As well as this there are many surrounding hotels. Around the resort they also have a number of restaurants and food facilities, these also range from preference and budget. As a part of physical infrastructure, transport is a necessary factor to ensure that they receive a number of tourists. People can arrive by trains, cars, buses and electric cars (Chessington have charging points).
As a theme park, Chessington needs to have lots of health and safety infrastructure in place. As well as having their own safety procedures in place, they have a large number of local/close by hospitals. Some examples include; Meadows West Park Hospital, Tolworth Hospital, Leatherhead Hospital and many other options. This will provide a sense of safety and security for tourists. Chessington follows the Health and Safety at Work Act 1974, they have risk assessments, the park is covered by public liability insurance and the park is duel enforced by Public Liability Insurance.
Chessington also needs communication infrastructure. This means having facilities such as Wi-Fi so that tourists can transfer and receive information effectively. Chessington offers free Wi-Fi and their very own mobile app meaning tourists/visitors can receive any information they may need during their visit. On the app customers can view live queue times, upcoming events and they can find useful contact information for any concerns they might have.
Finally, Chessington needs to have entertainment infrastructure. For entertainment, Chessington has a range of rides for all age groups and they also have seasonal events (Christmas, Easter, Halloween).
Building a communications infrastructure | PMI. Available at: https://www.pmi.org/learning/library/building-communications-infrastructure-9040(Accessed: 08 October 2024).
What health and safety procedures do you have in place? – official Chessington World of Adventures Resort website: Best price guaranteed for Theme Park. Available at: https://support.chessington.com/hc/en-us/articles/360001620451-What-Health-and-Safety-procedures-do-you-have-in-place- (Accessed: 08 October 2024).
Chessington World of Adventures Resort: UK Theme Park & Zoo. Available at: https://www.chessington.com/ (Accessed: 08 October 2024).
Chessington Hospitals | Thomson Local. Available at: https://www.thomsonlocal.com/search/hospitals/chessington-surrey (Accessed: 08 October 2024).
Physical Infrastructure | PHCPI. Available at: https://www.improvingphc.org/improvement-strategies/inputs/physical-infrastructure(Accessed: 08 October 2024).
Rides & Attractions at Chessington World of Adventures Resort. Available at: https://www.chessington.com/explore/theme-park-zoo/rides-attractions/ (Accessed: 08 October 2024).